Privacy Policy

Privacy Notice for Farefield Properties Ltd

First of all we have a zero tolerance spam policy. We hate it and would never cooperate with, endorse or be involved in spamming you.

Secondly the law requires us to have written out a clear notice about the information that we may collect and hold about you. So it is set out below and it will be honoured.

But in plain English:

• We will hold your credit card details or any financial information to be used only in respect of the payment of fees and rent
• If you leave a comment on the site then others may be able to contact you.
• You will always be able to unsubscribe from any email list we have
• No information we hold will be provided to any third party for marketing purposes.

We are committed to safeguarding the privacy of our website visitors, landlords and our tenants; this policy sets out how we will treat your personal information i.e. any information that can identify you as a natural person

1        What information do we collect?

There are 7 categories of individuals from whom we collect personal information.

1. tenants …name, address,phone ,email, bank details, passport, place of work, guarantors for the purpose of obtaining references and assessing eligibility
2. potential tenants ….name, email and phone for replying to requests
3. trades….name, phone, bank details and email for delivery of goods, services or equipment for property maintenance purposes and payment.
4. landlords….name, phone, bank details and email for the purpose of providing services
5. staff….name, address, phone, bank details and email for payroll purposes and legal compliance.
6. professionals….name, address, phone, bank details and email for payment purposes and provision of services for us and tenants.
7. company information….name, address, occupation and date of birth for legal compliance.

We collect, store and use the following kinds of information:

• Information necessary to provide our services and complete projects including tenancies and property management
• Log Files
  Like many other Web sites, our site makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information.
• Such information cannot be used to identify any natural person
• This website uses cookies

2        Cookies

About this cookie policy.

What are cookies ?

How do we use cookies ?

What types of cookies do we use ?

How can I control the cookie preferences ?

3        Using your personal information

Personal information submitted to us via this website or through us working with you will be used for the purposes specified in this privacy notice or in relevant parts of the website.

We may also use your personal information to:

• administer the website and the business;
• apply for references and credit checks
• inform local authorities, insurers and utility providers of your occupation of a property
• Prepare accounts and invoices
• send you email notifications which you have specifically requested;
• deal with enquiries and complaints made by or about you relating to the website or the business
• send you email notifications of maintenance/inspection visits;

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

4        Disclosures

We may disclose information about you to any of our staff and if relevant to any appropriate body, supplier of goods or materials or services insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose and store your personal information:

• to the extent that we are required to do so by law or in performance of our services;
• in connection with any legal proceedings or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
• Except as provided in this privacy notice, we will not provide your information to third parties.

5        International data transfers

Our server may not be in the same country as you or us. And from time to time we may choose to host the site on a server anywhere in the world. At present our server is in the UK.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.  We cannot prevent the use or misuse of such information by others.

6        Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. Our site does however have an SSL certificate (Secure Sockets Layer) which is an encryption technology that creates a secure connection between the server this website is hosted on and the visitors browser.

It allows the information to be protected during the transmission between the two and not be intercepted by hackers.

In addition the server and this website have separate firewalls and the site is backed up regularly.

The Data Controller has information kept on the business computers which have anti virus protection and are password protected. Paper records are kept secure at the business premises.

7        Privacy amendments

We may update this privacy notice from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

8        Your rights

You may instruct us to provide you with any personal information we hold about you. However this will only be the information you have supplied voluntarily for the purposes set out above to enable us to run the business and provide our services.

You have the right to update such information and/or to ask that such information no longer be used or processed. Use the contact us page and see the notice there.

Other rights are mentioned in other parts of this notice. Nothing herein limits or excludes those rights and you always have the right to make a complaint or report to the supervising authority which in the UK is the Information Commissioners Office whose website is https://ico.org.uk

9        Third party websites

The website contains links to other websites. We are not responsible for the privacy notices or practices of third party websites.

10        Contact

If you have any questions about this privacy notice or our treatment of your personal information, please write to us by email through the Contact Us page.

It will be dealt with by the Data Controller namely  Farefield Properties Ltd